IntroductionSales Guru Pro is an AI Sales Coach designed to help Sales Representatives practice their sales skills and receive personalized feedback.We understand that you are aware of and concerned about your personal privacy interests, and we take that seriously. This Privacy Notice outlines Sales Guru Pro’s policies and practices regarding the collection and use of your personal data and details your privacy rights. We recognize that information privacy is an ongoing responsibility, so we will update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.Contacting Us About Data ProtectionSales Guru Pro is headquartered in Salt Lake City, USA. For any inquiries or concerns regarding our personal data policies, practices, or if you wish to exercise your privacy rights, please reach out directly to our dedicated Privacy Team. Our team is equipped and committed to assisting you with any questions you might have and ensuring your data is handled with the utmost care and respect.Privacy Team Contact Information:support@SalesGuruPro.comHow We Collect and Use (Process) Your Personal InformationSales Guru Pro collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:- Full name
- Username
- Password
- Employer name
- Work address
- Work email
- Work phone number
We use this information to provide prospects and customers with services.We do not sell personal information to anyone and only share it with third parties who facilitate the delivery of our services.From time to time, Sales Guru Pro receives personal information about individuals from third parties. Typically, information collected from third parties will include further details about your employer or industry. We may also collect your personal data from a third-party website (e.g., LinkedIn).Use of the Sales Guru Pro WebsiteAs with most other websites, Sales Guru Pro’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of Sales Guru Pro’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server, administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.Sales Guru Pro has a legitimate interest in understanding how members, customers, and potential customers use its website. This helps Sales Guru Pro provide more relevant products and services, communicate value to our sponsors and corporate members, and provide appropriate staffing to meet member and customer needs.Sharing Information with Third PartiesThe personal information Sales Guru Pro collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. Occasionally, Sales Guru Pro engages third parties to send information to you, including information about our products, services, and events.A list of our third-party companies includes:Stripe
Amazon Web Services
Vercel
OpenAI
VAPIWe do not otherwise reveal your personal data to non-Sales Guru Pro persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Sales Guru Pro-hosted and Sales Guru Pro co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property, or safety, or the rights, property, or safety of our employees or others; (4) the information is provided to our agents, vendors, or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.Transferring Personal Data to the U.S.Information we collect about you will be processed in the United States. By using Sales Guru Pro’s services, you acknowledge that your personal information will be processed in the United States.Data Subject RightsThe European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data subject rights under GDPR include the following:Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making including profilingThis Privacy Notice is intended to provide you with information about what personal data Sales Guru Pro collects about you and how it is used.If you wish to confirm that Sales Guru Pro is processing your personal data, or to have access to the personal data Sales Guru Pro may have about you, please contact us.You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Sales Guru Pro might have received the data from Sales Guru Pro; what the source of the information was (if you didn’t provide it directly to Sales Guru Pro); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Sales Guru Pro if it is inaccurate. You may request that Sales Guru Pro erase that data or cease processing it, subject to certain exceptions. You may also request that Sales Guru Pro cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Sales Guru Pro processes your personal data. When technically feasible, Sales Guru Pro will—at your request—provide your personal data to you.Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Sales Guru Pro will provide you with a date when the information will be provided. If for some reason access is denied, Sales Guru Pro will provide an explanation as to why access has been denied.For questions or complaints concerning the processing of your personal data, you can email us at support@SalesGuruPro.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or your nation’s data protection authority.Data Storage and RetentionYour personal data is stored by Sales Guru Pro on its servers and on the servers of the cloud-based database management services Sales Guru Pro engages, located in the United States. Sales Guru Pro retains service data for the duration of the customer’s business relationship with Sales Guru Pro and for a period of time thereafter, to analyze the data for Sales Guru Pro’s own operations, and for historical and archiving purposes associated with Sales Guru Pro’s services. Sales Guru Pro retains prospect data until it no longer has business value and is purged from Sales Guru Pro systems. All personal data that Sales Guru Pro controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: support@SalesGuruPro.com.Children’s DataWe do not knowingly attempt to solicit or receive information from children.Questions, Concerns, or ComplaintsIf you have questions, concerns, complaints, or would like to exercise your rights, please contact us at: support@SalesGuruPro.com